You can pay via bank transfer or Visa, MasterCard and American Express. Please note that a surcharge applies to all credit card transactions. Due to current privacy and security policies we are unable to accept payment via cheque, or money order.

FAQs - Hills Airport Shuttle

Q: How early do I need to be at the airport prior to my flight departure time?

For all Domestic flights the airlines require you to be checked-in at least 30 minutes prior to your scheduled flight departure time.We normally book passengers in to arrive at the domestic terminals approximately 45 minutes to 1 hour prior to flight departure time. For International flights the airlines will require you to be at check-in anywhere between 90 minutes to 3 hours prior to your scheduled flight departure time depending on the airline and the destination of your flight. The standard time to arrive at check-in is 2 hours prior to your flight departure time. If your are unsure about what time you should arrive at the airport we recommend you contact your airline direct to ask them what time they require you to be at check-in.

Q: How much luggage can I take?

You can take as much luggage as you like BUT additional charges will apply to anything over our Standard Baggage allowance. Our Standard Baggage allowance is classified as follows. Each passenger having not more than one (1) large checked-in bag, and one (1) carry-on bag only. Anything additional to these items is classified as Excess Baggage. The most common excess baggage items include; golf clubs, surfboards, snow skis, bicycles and large numbers of suitcases. When making a booking please ensure you inform our staff if you are taking any of these items as an allowance for extra luggage space will be required.

Q: Do you meet all flights?

No, we do not meet all flight arriving into Sydney Airport. Our first bus for the day can collect passengers arriving as early as 5.00am (05:00hrs) and our last bus for the day can collect passengers arriving as late as 10.30pm (22:30hrs).

Q: What happens if my return flight into Sydney is delayed or cancelled?

If your return flight into Sydney Airport is delayed or canceled, at your first available convenience, phone us so that we may inform you of the next available bus departing the airport. Refer to our "Services" page for more details.

Q: Do you pickup in Suburbs not listed on your website?

Yes, we can service suburbs that are not listed on our website although this will only occur in special circumstances. For example, if a large group is travelling from a number of different addresses, we will consider providing pick-ups in the other suburbs we don't currently service.